FAQ

We have edited several dissertations on just about every subject. To get started, you must first register with Papercheck. Once you register, you will need to log in using your user name and password. You can log in from any page on our website by clicking on Login. Click on Submit Document and follow the instructions on How do I submit a document?

We edit documents for both academic and business clients. Businesses use our highly qualified proofreaders to edit emails and other outgoing correspondence. Papercheck’s business editing services are available for websites, emails, memos, proposals, grants, sales contracts, brochures, and other formal business documents.

Papercheck helps academic clients produce their best written work while teaching them how to convey ideas succinctly. Papercheck’s professional editors proofread dissertations, master’s theses, term papers, and admissions essays.

Please visit our Microsoft Track Changes tutorials. Select the correct version and follow the provided instructions.

• 2003 Microsoft Word Remove Editor Comments
• 2007 Microsoft Word Remove Editor Comments
• 2007 Microsoft Word Track Changes Instructions
• 2010 Microsoft Word Remove Editor Comments
• 2010 Microsoft Word Track Changes Instructions
• 2011 Microsoft Word Remove Editor Comments (Mac)
• 2011 Microsoft Word Track Changes Instructions (Mac)
• 2013 Microsoft Word Simple Markup
• 2016 Microsoft Word Remove Editor Comments
• 2016 Microsoft Word Track Changes Instructions
• How to Track Changes in Microsoft Word 2003
• Proofreading with Track Changes — YouTube Tutorial

Log in to your account from any Web page and click on the My Document link. If your document has been edited, you can download it from this Web page by clicking on the Pick Up Document button. If you do not see this button, you can track the remaining hours until completion.

You will receive an email when your document has been completed. You may also enable SMS Notification for $1.00. If SMS Notification has been enabled, you will receive an SMS Notification to your mobile phone once your document has been edited.

The first step you must take is to register with Papercheck at
https://login.papercheck.com/signup.asp. Once you register, you can log into your account from any Web page.

Step 1:
Click on the Submit Document link and answer the following questions:

1. English Type*
2. Page Count*
3. Word Count*
4. Service Level*
5. Enable PaperTomb (Optional)
6. Contact Email*
7. SMS Notification (Optional)
8. Writing Style* (APA, ASA, AMA, Chicago, CSE, Turabian, AP, or MLA)
9. Document Description*
10. Document Format*
11. Priority & Turnaround Time*
12. Click Submit*

Step 2:

1. Click + Select File…
2. Click Start upload

Step 3:

1. Select a payment method

Once your order is placed, you will receive an email confirmation and a Document ID.

No, we are not in the business of writing academic papers, business documents, or website content, and we do not recycle our clients’ written work. Documents travel over our encrypted network and are destroyed after 30 days in our queue to ensure the privacy and security of our clients.

Only Papercheck editors have access to your document. Papercheck guarantees the security of your document and payment. Papercheck has a VeriSign Secure Server ID, and all documents and payments are sent over a Secured Socket Layer, protecting you against third-party disclosure. Documents travel over our encrypted network and are destroyed after 30 days in our queue to ensure your privacy and security.

Papercheck provides much more than a simple grammar check. We know that our job also involves methodically reading each document to determine whether the thesis statement is clear and concise, whether the body of the document addresses the issue or problem that has been presented, and whether the conclusion logically flows from the information that appears in the body of the document. This surpasses a mere grammar check and improves the quality and coherence of the document.

Papercheck provides academic editing, which includes the correction of punctuation, verb tense, spelling, and sentence structure. The document body and thesis statement are proofread for accuracy and clarity. You can choose to have your work edited according to MLA, APA, Chicago, CSE, Turabian, ASA, AMA, and AP.

You may select the Rapid Return option and have your document edited in 3 hours or less. There is a 10-page, 3,000-word maximum for this request. If you have more than 10 pages, you may want to select the 6-hour option.

No, the scholarship is available only to students who are enrolled in and attending classes at four-year accredited universities.

You are not eligible if you are currently enrolled in high school. Only students enrolled at accredited four-year universities are eligible to apply. You must be a full-time student attending classes at your chosen university.

Please go to the scholarship page. If the information on the scholarship page does not answer your question, email scholarships@papercheck.com. A new scholarship is available every year.

Papercheck offers live customer support 12 hours a day, Monday through Friday, between 8:00 a.m. and 8:00 p.m. Eastern Time. Documents will be edited in real time (not business hours) and returned within your selected turnaround time: 72, 48, 24, 10, 6, or 3 hours.

To ensure superior customer service, Papercheck provides live support to all visitors to our website via telephone, email, and LiveChat. Live customer support is available 24 hours per day Monday–Friday. On Saturday and Sunday, live customer support is offered between the hours of 8:00 a.m. and 4:00 p.m. EST.

You can send an email through our support system by filling out a form at customer support or contact us via LiveChat on the bottom right of our website. Telephone support is available: call toll-free at (866) 693-3348.

There are several possible causes for this issue, so the best way to answer this question is to contact customer support. Papercheck customer support is available 24 hours per day Monday–Friday. On Saturday and Sunday, live customer support is offered between the hours of 8:00 a.m. and 4:00 p.m. EST.

Reasons Your Document May Not Be Available:

• The order is still in process.
• The order was not completed; make sure you have your Document ID before contacting Papercheck.
• The document has expired. All documents are deleted after 30 days unless the order has PaperTomb enabled.

Clients are charged by the word. Estimates are based on the number of words at the time of submittal. The actual amount charged is based on the number of words, as verified by the editor. If you have any other questions, please email us or call our toll-free number at (866) 693-3348.

Prior to submitting your document for editing, you must register with Papercheck at: https://login.papercheck.com/signup.asp

You must include your payment or PayPal information, or you will not be allowed to submit your document for editing. You will not be charged until your document has been returned. When you submit a document, our credit card processor will run an authorization to ensure that we will receive payment. This is not a charge to your account. When the editor returns the document, our credit card processor runs a delayed capture and charges the authorized amount.

If you use a debit card, monies will be withdrawn from your account upon authorization and again during delayed capture. Monies will be returned in 7 days. Unfortunately, there is nothing we can do to avoid this procedure. We therefore recommend that you use a credit card when accessing Papercheck services. If you have further problems with the registration process, please call our toll-free number at (866) 693-3348.

Papercheck accepts VISA, MasterCard, American Express, JCB, Discover, and PayPal. Debit cards with any of these logos can be used. We do not have the ability to accept checks.

You will not be charged until your document has been returned. When you submit a document, our credit card processor will run an authorization to ensure that we will receive payment. This is not a charge to your account. When the editor returns the document, our credit card processor runs a delayed capture, and charges the authorized amount.

If you use a debit card, monies will be withdrawn from your account upon authorization and again during delayed capture. Monies will be returned in 7 days. Unfortunately, there is nothing that we can do to avoid this procedure. We therefore recommend that you use a credit card or PayPal when accessing Papercheck services. If you have further problems with the registration process, please call our toll free number at (866) 693-3348.